Moneycorp Careers

Who We Are  

Moneycorp powers global payments for corporates, institutions and high net worth individuals, combining worldwide reach with local expertise. With over 45 years of market experience, two banking licences and offices in 11 countries, our technology delivers 24/7 accessibility, while our people deliver award-winning service. In 2024, we supported £79bn+ of international payments, reaching 190 countries in 130 currencies. Our 32k+ corporate clients benefit from our regulatory resilience with 63+ permissions globally, access to major payment rails, and proprietary technology.

Moneycorp is a place where energy, commitment to our shared success, and collaboration are core to our values. We’re restless in our drive to surpass the expectations of our customers and unlock opportunities to support them at every stage of their journey. The foundation of our success is our people, and nurturing a culture of belonging for all our colleagues is central to our journey as a global business.

Job Profile

We are seeking a highly organised and detail-oriented Banknotes Dealing Assistant to join our FIG EMEA dealing team.

In this role, you will provide essential administrative and operational support to the banknotes dealing desk, enabling traders to focus on market activity and client relationships. You’ll handle processing of small ticket Domestic banknote orders as well as orders from the client Branch Ordering Portal (BOP). Uphold compliance standards and assist internal stakeholders.

This is a full-time, office-based position in our London office.

Key Responsibilities

Branch Ordering Portal (BOP) ownership

• Execute all client orders received into BOP in a timely manner
• Ensure all orders over a pre-defined value are immediately advised to the dealing team for them to review their FX positions
• Ongoing review of banknote stock levels. Update banknote availability in BOP to ensure sufficient stock is available when processing all deals

Processing of small ticket banknote orders

• Ensure clients are serviced in a timely and professional manner
• Execute small ticket deals received via e-mail into Intrafin promptly and accurately
• Ensure all orders over a pre-defined value are immediately advised to the dealing team for them to review their FX positions

Support the FIG EMEA dealing team

• Issue exchange rates to clients daily before 8:30am.
• Support team with administrative tasks and position-related updates.
• Process adjustment deals including client discrepancies advised by the Cash Centres, and adjustments advised by the FIG Ops team
• Trade reconciliation of deals booked by the dealing team including accuracy vs client comms, FX accuracy vs OMNI, job-line creation accuracy

System Administration

• Maintain and update relevant CRM records when required
• Maintain databases for BOP
• Maintain customer complaints
• Divisional miscellaneous administrative duties

Skills & Experience

• GCSE Maths A–C.

• Proficiency in Excel (including formulas and pivot tables).
• IT literate
• Experience in foreign exchange markets is desirable
• Market, risk and business awareness
• Basic knowledge of markets, products and services
• Basic knowledge of relevant legislation and regulatory obligations
• Working within a multichannel environment

Soft Skills & Attributes

• Good decision making and problem-solving skills
• Excellent communication skills, both written and verbal
• Manage relationships with internal and external stakeholders
• Good organisational skills
• Team player

Please note: This is a full-time, permanent position. The role is expected to be office-based in London.

What you get in return: This role offers a competitive salary, plus a benefits package including private medical health insurance.  
 

Interested?  

If the role sounds like you, we invite you to upload a copy of your CV and can do this by clicking on the Apply Now button.  

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Fostering a culture of belonging and inclusivity

We're committed to creating a workplace where every individual feels valued, respected, and included. As an Equal Opportunity Employer, we actively cultivate an inclusive culture where diversity thrives, and we empower our colleagues to drive meaningful change within our organisation through initiatives like our DE&I focus groups and value champion network.

Like many of our peers, we recognise that fostering inclusivity is an ongoing journey, and we remain steadfast in our commitment to progress. By measuring our efforts through regular assessments and listening to the feedback of our employees, we strive to ensure that our initiatives are impactful and responsive to the evolving needs of our workforce.

Together, we want to build a workplace where everyone can bring their authentic selves to work, as we believe this is the foundation of innovation, creativity, and collective success.